First Aid

 

 

Advanced First Aid
& Close Protection

 

 

Expedition
& Overseas First Aid

 

 

Health & Safety

 

 

Food Hygiene

 

 

Manual Handling

 

 

Fire Safety

 

 

Care Sector

 

 

Train the Trainer

 

 

Conflict Management

 

 

Management

 
 

Management of Personnel Conflict Course

 

Introduction
Within the Care Sector each client displays some form of challenging needs, whether it be verbal or physical. This course looks at why clients behave in this manner, the need for talking to clients to reduce risk and should the worse happen what to do. This is a highly practical course.

Duration
The course is usually run over 1 day & can even be run over 2 & 3 Days.

Content
•  Understanding the Client
•  Talk down
•  Working with Challenging needs
•  Identifying Client Triggers via Body Language
•  Dealing with Client holds, hair pulling, biting etc

This course will allow you to leave feeling more confident and aware to protect yourself and fellow clients & colleagues.

Cost
£450 for up to 12 candidates

Course Dates:
10 August Swansea 09:30-16:30
7 September Swansea 09:30-16:30
12 October Swansea 09:30-16:30
2 November Swansea 09:30-16:30
7 December Swansea 09:30-16:30

Click Here to Book Course


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